Reliable Delivery with Deutsche Post

We understand that receiving your order promptly and safely is paramount. That’s why we have partnered exclusively with Deutsche Post for all our shipping needs, ensuring a smooth and reliable delivery experience for our customers.

Domestic Shipping

  1. Delivery Time: Typically, orders are delivered within 3-5 business days within Germany and 7-14 business days for international shipments.
  2. Tracking: Every order is shipped with a tracking number, allowing you to follow your package’s journey to your doorstep.
  3. Rates: Shipping rates are calculated based on your location and the size and weight of your order. The exact shipping cost will be displayed at checkout.

International Shipping

  • We ship worldwide with Deutsche Post. International shipping rates and delivery times vary based on the destination.
  • Please note that international shipments may be subject to customs duties and taxes, which are the recipient’s responsibility.

Our Environmental Commitment with Deutsche Post GoGreen

Sustainable Shipping for a Greener Future

We’re not just committed to delivering your order efficiently; we’re also dedicated to doing it sustainably. We’ve chosen Deutsche Post’s GoGreen service for all our shipping needs.

How GoGreen Makes a Difference:

  • Carbon-Neutral Shipping: GoGreen specializes in reducing the environmental impact of shipping. They achieve this by offsetting carbon emissions produced during the transportation of your package. This is done through investments in global climate protection projects, making every shipment carbon-neutral.
  • Eco-Friendly Operations: Deutsche Post continually improves its logistics and transportation methods to be more eco-friendly. This includes using electric vehicles, optimizing delivery routes to reduce fuel consumption, and implementing energy-efficient practices in their facilities.
  • Transparency and Accountability: With GoGreen, we receive a yearly certificate quantifying the carbon dioxide savings achieved through our shipping. This transparency ensures that we, and you as our customer, can see the tangible impact of choosing environmentally responsible shipping.
  • Supporting Sustainable Development: By choosing GoGreen, we contribute to sustainable development goals. It’s not just about reducing our carbon footprint; it’s about taking a proactive role in global environmental conservation efforts.

By ordering with us, you’re receiving quality products and contributing to a healthier planet. Each delivery with Deutsche Post GoGreen is a step towards a more sustainable future, and we thank you for joining us in this important endeavor.

Packaging

  • All items are carefully packaged to prevent damage during transit.
  • We are committed to environmentally friendly practices and use recyclable materials wherever possible.

Order Processing

  • Orders are processed and shipped on business days (Monday to Friday, excluding public holidays).
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Notifications

  • Once your order is dispatched, you will receive an email with your tracking number and a link to track your package with Deutsche Post.

Customer Support

  • If you have any questions about your order’s shipping status or our shipping methods, please contact us at wuff@wuffcoffee.com.

We are committed to ensuring that your experience with us is smooth and enjoyable, from placing your order to receiving it. Trust us to handle your delivery needs with care and efficiency.